3521 Braselton Hwy, Ste D100 | Dacula, GA 30019(470) 474-3000
(470) 474-3000
reformed-powered-by-lagree-logo
faqs-banner-img
over

FAQs

You’ve got questions. We have answers. If there is anything we missed, please e-mail info@reformedbylagree.com and we will get to you right away! Feel free to visit our studio for full details and a tour!

Q: What is Reformed by Lagree?
A:
Reformed by Lagree has formed the Lagree Fitness Method into an exclusive studio concept workout!

With the latest M3 Megaformer machines and sleek modern decor; our studio is ideal for your fitness transformation. Our core values at Reformed by Lagree is to provide a studio with high quality amenities and experienced staff and trainers to ensure a valuable client experience.


Q: How do I book classes?
A: 
To purchase classes you can download our Reformed by Lagree app on the Apple Store or through the Google Play Store.


Q: How many classes should I take each week?
A: 
We recommend 2 – 3 classes per week for optimal results, however allow enough time for your body to rest in-between sessions.  Depending on your fitness level, you could book 5-6 classes per week. Our trainers will work with you on a schedule to assist in achieving your results.


Q: What happens if I miss a class?
A: 
Due to the limited number of available spots in each class, our policy requires 24-hour advance notice for all cancellations. Cancellations occurring within 24-hours of the scheduled class time will not be credited back to the patron’s account.


Q: What should I bring to class?

  1. A positive, ready to work hard attitude. (we know you will feel this way the second you walk through our studio)
  2. Grip Socks are required for class. Don’t worry if you forget them, we have them at the front desk available for purchase. They aid in safety and sanitation.
  3. Hydration is key to optimal health, we encourage you bring a water bottle which can also be filled at one of our water dispensers.
  4. Clothing that allows your body to move comfortably and your skin to breathe.

Q: What is your cancellation policy?
A: 
Classes must be cancelled with more than 24 hours notice. If you cancel with less than 24 hours until class time – you will be LATE CANCELLED and charged for the class. If your cancellation occurs at least 24 hours in advance, you will be CANCELLED but will retain that class credit.


Q: What is your late policy?
A: 
The classes and the clients are important to all of us. We want to respect people’s time and we ask that you are on time for all classes. If you are more than 5 minutes late for class, you will have to speak to the front desk to book a new class. New clients MUST arrive at least 15 minutes prior to class to meet your instructor and get acquainted with the studio.


Q: What is your return / exchange policy?
A: 
Items purchased are eligible for exchange only, 14 days from purchase, and only if original tags are intact. Sale items are final sale. Undergarments MUST be worn when trying on clothing.


Q: Is there somewhere I can put my personal items while at the studio?
A: 
Please refrain from bringing in anything valuable to the studio. We do offer secured locker service. Please contact front desk if assistance with lockers is needed.


Q: Are your class schedules always the same?
A:
Each instructor will have their own style and may instruct classes differently. We do reserve the right to change instructors and classes without notice.


Q: I would love to refer a friend or family member to Lagree, do you offer a special deal or rewards program?
A: 
Referrals make us so happy, and we can’t thank you enough for sharing the love! With our Clients Rewards Program, every time you refer someone and they give us your name you will be rewarded with points on your account equivalent to $5.

Please note that our rewards program is eligible to Reformed by Lagree members ONLY.

 


Q: Is there a deal for first-timers?
A: 
YES! Welcome to Reformed by Lagree Studio!  We are so happy you could join us and we offer a reduced rate of $15 for your first initial class. If you decide to purchase a package after your first class, we will deduct the $15 from your package making your first visit with us, essentially free!

Don’t forget to tell us if you were referred by a client of ours! They earn $5 for spreading the love!

 


Q: I am pregnant, can I still come to class?
A: Please first consult your doctor and then notify us ahead of time so that we can notify the Reformed trainer. We can help customize a plan for both prenatal and postnatal clients.

reformed-powered-by-lagree-mbl-img
HAVE QUESTIONS? CONTACT US NOW!
location
3521 Braselton Highway, Ste D100 | Dacula, Georgia 30019
phone
(470) 474-3000
View Full Site